The keys ended up in a dump and cost me £430 to replace - but both Avanti and Network Rail are denying that their staff were responsible.
BT kept telling me there was an 'issue with the account' and they couldn't close it - now it has resulted in a mark on my credit file.
I opened a letter by mistake and was horrified to find it related to an offset mortgage that someone - not the previous owner - appeared to hold at my address.
In 1972, she opened a property bond with the now-defunct insurer Welfare Life and paid in £100 - the equivalent of about £1,160 today.
In recent months, the most common problem readers have been writing to me about is phones they have ordered being 'lost' in transit.
I returned the jacket in October, but haven't had my money back - and I was charged £53 for a phone call I made to chase up the refund.
I only bought the car a year ago, and in that time it has been away being repaired for more than three months. I don't think this is acceptable for such an expensive car.
I switched LPG supplier more than two years ago and have no idea why the gas turned up. I don't think I should pay as I didn't order it. Do I have to?
I paid £4,664 for a trip to Orlando but haven't seen the money back from the now-defunct Teletext Holidays or the Travel Trust Association.
My husband, Jim died in 2012. In December 2023, I was contacted out of the blue by an heir tracing firm and asked if I was his next of kin.