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Why Elon Killed the Bird

The Atlantic

www.theatlantic.com › technology › archive › 2023 › 07 › twitter-musk-x-rebrand › 674818

In May, Elon Musk presided over an uncharacteristically subtle tweak to Twitter’s home page. For years, the prompt in the text box at the top of the page read, “What’s happening?,” a friendly invitation for users to share their thoughts. Eight months after the billionaire’s takeover, Twitter changed the prompt ever so slightly to match the puzzling, chaotic nature of the platform under the new regime: “What’s happening?” became “What is happening?!”

This question, with its exclamatory urgency, has never been more relevant to Twitter than in the past 48 hours, when Musk decided to nuke 17 years’ worth of brand awareness and rename the thing. The artist formerly known as Twitter is now X. What is happening?! indeed.

I have three answers to that question, beyond the simple “Nothing much.” (Even with its new name, the site is pretty much the same as ever; the blue bird logo in the left-hand corner of the website is now a black X, and … that’s about it.) This X boondoggle may simply be the flailing of a man who doesn’t want to own his social network and was pressured via lawsuit to buy it, but Musk and the Twitter (X?) CEO, Linda Yaccarino, would like you to believe that much bigger things are coming.

1. Musk wants to build the “Internet of Elon.”

The first theory requires taking Musk’s ambitions somewhat seriously. In a tweet last October, he declared that “buying Twitter is an accelerant to creating X, the everything app.” Versions of these “super apps” already exist and are popular in Asia, Africa, and Latin America, so we know what this means: X would function as a holistic platform that includes payment processing and banking, ride-sharing, news, communication with friends, and loads and loads of commerce. Think of it as the internet, but without leaving Musk’s walled garden. In a leaked recording of a Twitter town hall back in June 2022, Musk hinted that China’s WeChat was a model of sorts for X. “There’s no WeChat movement outside of China,” he said. “And I think that there’s a real opportunity to create that. You basically live on WeChat in China because it’s so useful and so helpful to your daily life. And I think if we could achieve that, or even close to that with Twitter, it would be an immense success.”

If you squint, you can see the logic. Plenty of people across Twitter—influencers, freelancers, small-business owners—use the platform to sell things. Many of these people use various “link in bio” pages to direct people to their work and receive payment. X, the theoretical everything app, could streamline and consolidate these exchanges, and, like WeChat, generate revenue from them. Musk has already launched a program to share ad revenue with some of Twitter’s larger “creator” accounts, the early beneficiaries of which included many prominent right-wing shock jocks. And if he could manage to get hundreds of millions of people to live and shop and bank on his app, instead of, say, shitpost memes and argue politics with white nationalists, that would be an immense success.

To do that, X would need to build out an advanced, secure payment platform; apply the appropriate regulatory licenses to legally process payments and store money; and, of course, recruit businesses and financial institutions to use the platform. According to the Financial Times, the company began filing applications for those licenses early this year and has been at work building parts of a payment infrastructure. The bad news is that the person Musk tasked with spearheading the project was laid off—along with about 80 percent of Twitter’s workforce.

[Read: I watched Elon Musk kill Twitter’s culture from the inside]

Musk does have experience in the payments business. He founded an online bank—also called X.com—in 1999, and it shortly thereafter merged with Confinity to become PayPal. Perhaps this would give his super-app idea some credibility, if not for Musk having spent the past 15 months blundering through his latest business venture in full view of the public. He has alienated advertisers with his reactionary and conspiratorial political opinions, sent the company deep into debt, and, at times, rendered the platform unusable by limiting how many tweets users can see. The platform appears to be shrinking under Musk’s leadership, according to third-party traffic data. Spam is rampant, and the most satisfied users seem to be previously banned racists and anti-Semites who have regained access to their megaphone.

It’s already a hard sell for Musk to convince people that his sputtering platform is the best place for posting Barbenheimer memes, let alone the right home for … everything, including our money. But the cognitive dissonance between Musk’s reputational hemorrhaging and his grand ambitions is easier to bridge when you consider the second way to explain X, which is that it’s a desperate shot in the dark.

2. X is pseudoware—just buzzwords and a logo.

Unlike Facebook’s pivot to Meta, which was oriented around a real (though flawed and unappealing) virtual-reality product, X is a rebrand built on little more than a vague collection of buzzwords cobbled together to form a complete sentence. On Sunday, Yaccarino described the forthcoming app as “the future state of unlimited interactivity” that is “centered in audio, video, messaging, payments/banking—creating a global marketplace for ideas, goods, services, and opportunities.” She also noted that, “powered by AI, X will connect us all in ways we’re just beginning to imagine.” (Yaccarino did not respond to a request for comment.)

Her tweet is a near-perfect example of business-dude lorem ipsum—corporate gibberish that sounds superficially intelligent but is actually obfuscating. What is “unlimited interactivity?” How will X be “powered by AI”? Does she mean generative AI like ChatGPT or standard algorithms of the sort that have powered Twitter’s “For you” feed for years? The particulars are irrelevant: The words just need to sound like something when strung together.

Musk, too, is guilty of such blabber. He has argued that his hypothetical project, if built correctly, could “become half of the global financial system.” This is the empty language of a dilettante, the equivalent of me telling you that this article, if written correctly, is on pace to win the Pulitzer Prize for explanatory journalism, or that I am the executive wordsmith for The Atlantic’s Words About Computers section.

Musk’s and Yaccarino’s descriptions of X don’t just suggest vaporware, an industry term for a hyped-up product that never materializes. They feel like something else, too: I’d call it pseudoware. Like a pseudo-event, pseudoware masquerades as something newsworthy, even though it is not. Yaccarino’s Mad Libs–ian tweetstorm is the press release for this pseudo-event: big talk for a pivot that has so far manifested in ornamental changes. Musk’s first orders of business have been to adopt a new logo and to project it in conference rooms at headquarters. When Yaccarino tweeted that “X will connect us all in ways we’re just beginning to imagine,” I take her at her word: No one seems to have spent much time thinking about any of this.

It’s natural to wonder why the world’s richest man would spend his time dismantling one of the world’s most recognizable social-media brands in favor of an inscrutable super app nobody asked for. He could, at any moment, jet off to a private island and drink bottomless piña coladas while giggling about Dogecoin instead! Herein lies the third and most important explanation for X, which is that it is a reputational line of credit for Musk.

3. Musk needs to save face.

Musk’s reputation is dependent on people believing that he can gin up new categories of industry and see around corners to build futuristic stuff. His $44 billion acquisition of Twitter was marketed with a visionary framework: Musk would realize Twitter’s dreams of being a truly global town square and solve the intractable problems of free speech at scale. Having failed at that, Musk is, in essence, going back to basics with X—it’s an opportunity to remake the internet in his own image.

[Read: Elon Musk really broke Twitter this time]

As Bloomberg’s Max Chafkin pointed out, Musk’s original X.com brand was a total failure. He was obsessed with the name and the web address, but consumers, not illogically, associated the brand with adult-entertainment sites. Musk was ousted by X.com’s board after the merger in 2000, a year before the service was renamed PayPal, but the payment company remains an important part of his legacy. X, then, is a callback to a younger version of the entrepreneur—one who is associated with success, products that work, and generous investor returns. It also represents unfinished business and a chance to rewrite an earlier phase of his career.

In this sense, X is less a brilliant vision than it is an act of desperation. Musk is behaving much like a start-up with an unsustainable burn rate—he needs a cash injection. And in order to raise some reputational capital, he needs a good idea, one that seems plausible and scalable. X checks all the boxes for such an idea. Its ambitions are so vague as to be boundless, which signals perpetual growth and moneymaking—it is, quite literally, the everything app. In this way, X is an inkblot test for anyone who still wants to believe in Musk: Squint the right way and X takes on the form of whatever hopes and dreams that person has for the future of the internet. This is the fleeting genius of pseudoware: The best feature of marketing an app for everything is that you can get away with saying mostly nothing.

But just how many people still have unwavering faith in Musk is an open question. How many people are willing to give the benefit of the doubt to the man who can’t pay his rents and server bills on time? Who is going to help build this technological behemoth for the man who fired the majority of his company and allegedly owes $500 million in severance payments? And, perhaps most important, who is excited about what Musk is focusing his time, energy, and money on?

Even though X wants to be big, a WeChat clone is conceptually small in comparison with the projects that have allowed Musk to market himself as a savant: space exploration, rewiring the human brain, revolutionizing transportation to save the Earth. The most cynical view of X is that the people who still respect Musk are reactionaries who delight only when their enemies have been gleefully trolled. Perhaps, then, Musk’s dismantling of the social network is a success, so long as it makes the right people miserable. Left with few options, Musk has decided to mortgage the Twitter brand to save his own. Even by his standards, it’s a risky bet.

The South Can’t Beat This Heat

The Atlantic

www.theatlantic.com › science › archive › 2023 › 07 › south-extreme-heat-wave-texas-climate-change › 674598

A few weeks ago, as the first wave of smoke from the Canadian wildfires rolled south, I was getting ready to drive from Charlottesville, Virginia, about 18 hours west to my hometown of Rogers, Arkansas, to visit family. I figured that by the time I hit the Virginia–North Carolina border, where I was planning to camp, I would have outrun the haze. But it followed me past the campsite and along I-40 in Tennessee, all the way to my corner of Arkansas, just 20 minutes away from Oklahoma. The smoke felt much like these past years of extreme weather in the South have—heavy, muddling, inescapable.

This week, more wildfire smoke washed over Charlottesville and much of the South. Meanwhile, communities wilted under a heat wave, rattled from thunder, and flooded with rain. Towns in central Arkansas hit by severe thunderstorms last weekend were facing excessive heat advisories and worse-than-normal air quality by the end of this week. Last Monday, I watched hail batter my car. Within an hour, the sun was back out and I was picking peaches in my friends’ garden, pulling off my sweatshirt because the heat had become so fierce.

Friends in Texas who were facing deadly cold earlier this year are now seeking respite from temperatures that threaten to hit 115 degrees. In some Texas cities, the heat index has surpassed 125 degrees, dangerously high for the elderly, the unhoused, and people who have conditions like asthma. Several people have died from the heat, including Tina Perritt, a woman in Louisiana who spent days without power.

Southern summers have always been hot and humid. But the swings from one extreme to the next—drought to torrential rain, record-breaking cold to sweltering heat, storm to sun—have lately begun to feel apocalyptic. Summer is our season, the South at its best. But this new reality has taken the best parts of southern summers and made them unbearable.

[Read: America is going to have a ‘Heat Belt’]

The extremities feed into one another: The heat breeds severe thunderstorms in some parts of the country, and lights forests on fire in others; homes and cars are damaged, power is knocked out, and people are stranded. Power has become a particular issue in Texas, where the grid has been stretched past its limits by cold snaps over the past several winters as well as the current heat wave; right now, the saving grace is additional solar power from the beating sun, aided by wind power. And when the lights go out or the pipes burst, families are left to deal with the continued and increasing heat with no air conditioner, perhaps no water.

Growing up in Arkansas, I came to expect power outages during specific seasons: winter ice storms, March tornado warnings. These days, the disasters—because what else can they be called?—feel more frequent, less familiar. A tornado hit my parents’ house in October a few years ago. Earlier this week, some friends and I tried to escape the heat by floating the Rivanna River, and spent three hours drifting through wildfire haze, trying not to acknowledge that in escaping one hazard we’d exposed ourselves to another.

Climate change amplifies these disasters, and economic precarity exacerbates their impacts for many, especially the unhoused, the elderly, the incarcerated. Connie Edmonson, a 78-year-old woman in rural Everton, Arkansas, recently missed an electricity payment for her mobile home because she was paying medical bills for her heart and breathing problems. The heat had put her in danger before—she’s had several heat strokes, and earlier this year, she passed out while she was mowing her lawn. A neighbor had to help her up and back inside (and finish the mowing). If it hadn’t been for Legal Aid and her doctor working together to persuade her electricity provider to turn the power back on before temperatures escalated again this week, she said, “I don’t think I would have made it.”

[Read: Nowhere should expect a cool summer]

The South is a region rutted with inequities, and every time the pendulum of climate change swings from extreme heat to extreme cold, it deepens the grooves. Laborers are especially vulnerable. The South’s agricultural economy, propped up for centuries by enslaved Black workers, now relies on farmworkers—and because of lobbying by segregationist southern lawmakers, those workers are exempt from the National Labor Relations Act. No federal regulations protect farmworkers—who are mostly noncitizen immigrants from Latin America, commonly live under the poverty line, and have few legal rights—from extreme heat. Farmworkers die from heat-related injuries at 20 times the rate of other laborers. A 2020 study estimated that the number of days farmworkers labor in extreme heat will double by mid-century. The state of Texas just rescinded rules requiring water breaks for construction workers, exposing them to greater risk of dehydration and heat stroke.   

For workers, the growing heat is impossible to ignore. Carlos Herrera Fabian is a 22-year-old who grew up in a farmworker family that moved up and down the East Coast, from Florida to Maine, picking seasonal crops. “Back then, you could say that the heat was tolerable,” he said. “Now it’s just scorching. You can feel your eyes burning from the sweat dripping down.” Fabian’s 72-year-old grandfather, an undocumented immigrant from Mexico, still works in the Florida fields, and comes home looking like he’s just taken a shower, with sweat streaming down his body. Farmworkers generally wear long-sleeve shirts and pants to protect themselves from sun and pesticides, exacerbating the effects of the heat. And they don’t get paid when extreme thunderstorms keep people out of the fields, or drought ruins crops.

Federal—and state—labor laws would help protect against these conditions. So would better infrastructure: power grids, tree canopies, cooling shelters, readily available water. The inequities manifest in cities too. Low-income, redlined neighborhoods have more concrete and fewer trees—and, as a result, summer temperatures up to 20 degrees higher—than wealthier, whiter ones.  

[Read: Heat is the human-rights issue of the 21st century]

This is how it’s going to be. Things will get hotter, storms will get worse, wildfire smoke will get more common, cold snaps will persist. All the while, the ruts of inequity will be worn deeper, the same people time and time again placed on the front lines of catastrophe. Power grids will continue to fail, especially in states where the government is reticent to fund infrastructure even for the wealthy and white, let alone for the poor, the rural, the people of color. The layering haze-on-hail-on-heat sometimes weighs so heavy that it can feel hopeless, like southern summers will never be southern summers again. And they won’t. But together we will try to stymie the damage.