I've been trying to log a complaint with Evri, but there's no way of doing this without a reference number, which I don't have because it's not my parcel.
Dubbed Britain's 'worst' courier, the delivery company has promptly admitted that it will lose eight million packages this year, despite only being two months in.
A mother-of-two has seen the grief of her dog's passing compounded by a delivery company losing his ashes and collar. Courier service Evri now say the ashes are 'unaccounted for'.